Terms & Cancellation Policy

By securing a service or booking a session with Heavy Reset LLC, you agree to the following operational terms:

Heavy Reset LLC and its coaches are not licensed medical doctors, endocrinologists, or registered dietitians.
All protocols, strategy consultations, and bloodwork reviews are strictly for educational and data-tracking purposes. They do not constitute medical orders, advice, diagnosis, or treatment.
You must consult with a licensed physician prior to beginning any physical training program, altering your diet, or utilizing any supplements or metabolic support compounds.

A fully executed copy of our Comprehensive Liability Waiver is a mandatory condition precedent to receiving any services.
If you fail or refuse to sign the full waiver prior to your scheduled session or program start date, the service will be immediately cancelled, and all upfront booking fees will be entirely forfeited.

Refunds: All Strategy Sessions, one-on-one consultations, and standalone lab reviews are strictly non-refundable.
Rescheduling: You may reschedule a booked session without penalty provided you give at least 24 hours' written notice. You are permitted a maximum of one (1) reschedule per booked session.
Forfeiture: Failure to provide 24 hours' notice, failing to appear for your scheduled time, or exceeding the maximum allowance of one reschedule will result in the immediate forfeiture of your booking fee.